Order Policies

Your emailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The SFMC Quartermaster offers products to only members of the STARFLEET Marine Corps, a division of STARFLEET The International Star Trek Fan Association, Inc. A valid SCC number must be provided when ordering. Item availability, shipping schedule, and prices are subject to change at any time, without notice. The SFMC Quartermaster reserves the right to limit quantities, and to decline the acceptance of any order for any reason. SFMC Quartermaster reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item and refund the purchase price for the undelivered items.

All orders placed will be thoroughly researched before shipping, in accordance with internal policies. SFMC Quartermaster may require additional information and/or verification before accepting and processing any order.

SFMC Quartermaster urges you to confirm your purchase and personal information before submitting any orders.

The SFMC Quartermaster accepts all major credit cards, and there is no surcharge for using your credit card to make a purchase. Please be sure to provide the exact billing address and telephone number as recorded with your credit card issuing bank. Incorrect information may cause a delay in the processing of your order.

All orders are charged to the credit card you indicate at the time of your purchase. Although 90% of all orders are shipped within 24-48 hours from the time of purchase.

Any order submitted through this website, if in stock, will ship within 24 to 48 hours. If you wish to cancel an order please send an email to the Quartermaster at qm@sfi-sfmc.org. Charge backs from credit card issuing banks are subject to the above policies.

The SFMC Quartermaster charges sales tax on shipments to Alabama, North Carolina, Florida, New York, and Texas. You, the customer, are responsible for any and all unpaid sales taxes.

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